Casement Window Operator and Tie Bar Guides

A home owner from Wisconsin says:
February 12, 2024
Hello,

I'm looking for some assistance in identifying the correct replacement operators to purchase for my windows. I'm also looking for the replacement tie bar guides that will work. The pictures I've provide are for a right-hand swing but I also need the matching operator for the left-hand swing. Both act like they're stripped out and won't open or return the window. One of the pictures included shows the two windows I'm working on with the middle fixed glass. I appreciate your help!
Thumbnail of the uploaded file named Operator Arm
Thumbnail of the uploaded file named Arm
Thumbnail of the uploaded file named Tie Bar Guide
Thumbnail of the uploaded file named Window
Thumbnail of the uploaded file named Operator
Profile picture of Lauren
Lauren from SWISCO responded:
February 13, 2024

Hello, thank you for posting,

We should be able to assist with replacement operators, but to further review, are you able to provide an additional picture of the window open where we can see a bird's eye view of the full operator arm? 

We do not carry this exact tie bar guide, but start by reviewing the 39-448 or 39-417 to see how they compare. Thank you! 
A home owner from Wisconsin says:
February 13, 2024
Hello Lauren,

Thank you for the quick response!

Attached is a photo from above of the complete operator arm.

Thanks!

Todd
Thumbnail of the uploaded file named Window2.jpg
Profile picture of Lauren
Lauren from SWISCO responded:
February 13, 2024

Hi Todd, thank you for the additional pictures,

Please review the style of the 39-315 and 39-316 operators. Compare the dimensions to your originals to confirm a good fit! Let me know if you have any additional questions.

Alternate image for 39-315
Alternate image for 39-315
Tie Bar Guide
Tie Bar Guide
39-448
$0.90
Tie Bar Guide
Tie Bar Guide
39-417
$1.75
Truth Dyad Operator
Truth Dyad Operator
39-315
$24.40
Truth Dyad Operator
Truth Dyad Operator
39-316
$24.40
SWISCO 39-417 Tie Bar Guide
SWISCO 39-417 Tie Bar Guide
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to Replace a Discontinued GU Operator
How to Replace a Discontinued GU Operator
VIDEO
WATCH >
Replacing tie bar guides
Replacing tie bar guides
GUIDE
READ >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.