Casement locks

A quick learner from Solvang, Ca says:

I have a few casement locks that are broken internally. I have Milgard casement windows installed about 20 years ago. I don't know what the part numbers are. Additionally, how do I remove the lock when the window is closed and in the locked position?

What is the part number to order replacement locks?

Thank you,

Anthony  

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Bob from SWISCO responded:

Hey Anthony. Start by looking at our 38-095, 38-096, 38-138 and 38-139. Compare all the diagrams below to your old lock and let me know if any of these seem to be a good match. Also see the video below that shows how to remove a stuck lock like this.

Alternate view of 38-095
Alternate view of 38-095
Alternate view of 38-095
Alternate view of 38-095
Side view of 38-096
Side view of 38-096
View of 38-096 Hole Centers
View of 38-096 Hole Centers
Alternate image for 38-138
Alternate image for 38-138
Alternate view of 38-138
Alternate view of 38-138
Alternate view of 38-138
Alternate view of 38-138
Alternate image for 38-139
Alternate image for 38-139
Alternate view of 38-139
Alternate view of 38-139

How to Replace a Multi-Point Lock on a Casement Window [1080p]
How to Replace a Multi-Point Lock on a Casement Window [1080p]
VIDEO
WATCH >
How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
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