Casement window, plastic piece

A home owner from Fairfield Ca says:
February 22, 2024
As noted in the photo, the plastic piece on the end of the casement window arm is broken. Checking to see what would be the best to use to replace it thank you
Thumbnail of the uploaded file named broken operator guide
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Emily from SWISCO responded:
February 23, 2024

Thank you for reaching out to us! We might be able to help with this. Do you have an identical window with an undamaged operator and guide? We'd like to see a photo of the window open so that the operator arms that move the sash are fully visible. 
A home owner from Fairfield Ca says:
February 23, 2024
Yes, here is the photo of the window opposite that is not broken.
Thumbnail of the uploaded file named andersen casement operator
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Emily from SWISCO responded:
February 23, 2024

Thanks so much! Our 39-331 and 39-332 come to mind. I recommend you look over the specifications and compare them with yours to see if they match up with your old assembly. 

We don't sell the guide separately, unfortunately. I apologize for any inconvenience. 

Arm length of 39-331
Arm length of 39-331

Measurements for 39-331
Measurements for 39-331

Arm length of 39-332
Arm length of 39-332

Measurements for 39-332
Measurements for 39-332
A home owner from Fairfield Ca says:
February 23, 2024
Thank you for checking out what would work best for my window. I have ordered the 39-331 replacement part
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Emily from SWISCO responded:
February 26, 2024

No problem! Thank you for your order. Good luck with the repair and please let me know if you have any questions! 
E-Z Straight Arm Operator, Andersen
E-Z Straight Arm Operator, Andersen
39-331
$29.17
E-Z Straight Arm Operator, Andersen
E-Z Straight Arm Operator, Andersen
39-332
$29.17
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