Channel Balance

A quick learner from La Mirada, Ca says:
March 28, 2024
Hello,
I have (1) windows with this set of balances.
The sash weighed 32.2lbs
The length of the metal was 26-5/8" long.
This window failed so if there is an alternate channel stamp with the correct corresponding weight I provided, I'd like to explore using a standard length.

Thank you,
Robert
Thumbnail of the uploaded file named Stamp code 26 9 BSI
Thumbnail of the uploaded file named Show side profile
Thumbnail of the uploaded file named Shoe width
Thumbnail of the uploaded file named Top width
Thumbnail of the uploaded file named Top fitting
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Casey from SWISCO responded:
March 29, 2024

Hello,

I see that you have posted a few requests for similar balances, which we can custom order for you. Before we can send over an order link and price quote for these particular balances, we'll need to confirm if these balances use the same V-shaped pulley clip for installation your other balances. Thank you! 
A quick learner from La Mirada, Ca says:
March 29, 2024
Hi.
Yes this group of balances all have that same V Shape clip.
Also, the plastic clip that is screwed into the edge of the sash is broken.
What is that called and do you have replacements?
Thanks
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Casey from SWISCO responded:
March 29, 2024

We sent over an order link and price quote for the additional balances you requested.

I can't be sure what other part you might need without seeing photos but it sounds like you may be referring to the top sash guide that keeps that balance in place below the sash. If so, we would need to see an undamaged version of your part uninstalled to compare to our inventory. Thank you!
A quick learner from La Mirada, Ca says:
March 29, 2024
Yes. That's the piece. Here are pictures
Thumbnail of the uploaded file named Guide depth
Thumbnail of the uploaded file named Guide height
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Casey from SWISCO responded:
March 29, 2024

Thanks for getting back to us. We do not carry an exact match for your top sash guide but the 18-009 is similar. You'll notice that ours has a larger top that would need to be down to size, but this could still work as long as the rest of the dimensions below match up to yours. Take a look and see what you think. 

Detail of 18-009
Detail of 18-009

Side view of 18-009
Side view of 18-009
5/8" Top Sash Guide
5/8" Top Sash Guide
18-009
$0.99
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