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Jasmine from SWISCO responded:
September 26, 2023
Hey there, Thanks for reaching out! The company that made your balance system went out of business at the turn of the century. However, we believe you can substitute our Series 795-24 with a 24D stamp option. This option can hold a sash weight between 22-25 lbs. You'll want to double check this to be sure this is the right option. You will need to order the 15-194, 1" wide T-Lock shoe as our balances are standardly assembled with the 1-1/4" T-Lock Shoe. Take a look at the video below for instructions on how to swap out these shoes. We see you have a balance hook that clips at the top of the window in a notched hole. If the hole is square in shape, it should be able to accept the 26-200 Balance Screw Plug and with #33-090 screw. If it it any other shape please let me know as this will need to be custom assembly. The good news is we can attach the hook here in our warehouse. Take a look at the video below for an idea of what the screw plug does. |
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Jasmine from SWISCO responded:
September 29, 2023
Hello, The D in the stamp is just how the manufacturer labels the balances to indicate the difference the between the weight ranges each balance stamp option can carry. As explained, the 24D can hold a sash weight of 22 to 25lbs. You'll need to physically weigh the sash to be able to determine the weight range you balances will need to be able to carry to support the weight of your sash. If the balances marked with the 16C looks anything like the balances that were previously identified, then it is likely that you'll need the S795-16. However, if the balances look any different, I'll need to see photos of them removed from the window, as well as any compatible attachments. The stamp on helps to indicate the weight range the balances can carry. Since these will need to be a custom order, I'll need to know the exact number of balances you intend to purchase. There is an order minimum of (2) balances per custom balance type. In regard to the pivot bars, to be able to determine if the 26-402 is the correct replacement, I'll need to see a photo of the existing pivot bar removed from the window. These are not typically used with the T-Lock shoes on our Series 795 Balances. Feel free to reach out with any questions. |
