Imprint on balance is 36 7 BSI tr The windows are very big and heavy.
Len @ SEPP Property management
Emily from SWISCO responded:
October 9, 2023
Hi there, Len. Thanks for reaching out to us. I think we can help with this. I'll just need more information to be sure. Can you show us a photo of the shoe that goes with this balance? The 36 7 stamp is also a very high rating so we'd like you to weigh the window sash on a scale and tell us the precise weight. Can you also confirm the length of the metal channel? I just want to be thorough so we get you the correct hardware for the job. |
Emily from SWISCO responded:
October 11, 2023
Thank you kindly for the additional photos and information. This configuration is a little odd but take a look at our Series 770. It has a terminal clip attached at the end of the pulley cord instead of the screw tab yours has but it should still anchor to the pivot shoe the same way. We can only supply balances in full-length increments so we can't promise the 37" channel length will be a direct fit. You may also want to obtain the precise weight of the sash before placing your order. Our 37E stamp can support a sash weighing 32 to 34 pounds but this won't work for you if the sash weight exceeds this range. You can reuse the pivot shoes if they're in good shape. However, see the 15-210 or 15-210 if you need a new one. Look over the dimensions for each to determine if one of these parts matches up with yours. |
Emily from SWISCO responded:
October 26, 2023
It looks like your photos didn't come through. However, you can place an order right on our website at your convenience or by phone at (888) 991-1929. |
Emily from SWISCO responded:
October 27, 2023
Hmm, I'm sorry to say I'm not familiar with this pivot shoe. I'm going to consult one of our senior experts to see what he thinks. We will reach out as soon as we have more information. Thank you! |
Paul from SWISCO responded:
October 27, 2023
We don't sell this exact pivot shoe, unfortunately. The 15-152 may be worth considering though this is 9/16" thick and 1-1/4" wide. Take a look and see what you think. Alternate image for 15-152
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Paul from SWISCO responded:
October 27, 2023
The height won't matter much, no, but the thickness and width are very important. |