24HD Semco Channel balancers

A quick learner from Wadsworth il. says:
May 19, 2020
Semco window ...balancer stamped 24HD....can you reccommend replacement
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Tom from SWISCO responded:
May 21, 2020

It's hard to tell what you have from these photos. The stamp alone doesn't tell me what you have. We'll need you to remove the balance from the window and show us a clear picture of the top end, bottom end, and whatever shoe or clip is at the end of the cord.
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