Tom from SWISCO responded:
May 9, 2019
Hello! The balance configuration is in fact totally normal. That's exactly how these balances were meant to work. They have an asymmetrical setup because these are hinged sashes. It's a bit funky, but fortunately we still carry this old hardware and can supply. It just has to be a custom order. I'll email you an order link and price quote right now for 1 of each. Let me know if you have any questions! Any by the way, thank you for figuring everything out before you even came to us. Because of the strange design of these balances, they're a headache to explain to most customers. I wish everyone was as insightful as you are! |
Tom from SWISCO responded:
May 9, 2019
I'm glad you found our site helpful! Thanks again for considering us and please let me know how it works out. If you run into any issues we'll be happy to assist you as best as we can. |