Channel balances

A contractor from NY says:
April 11, 2024
I'm looking for 10 new channel balances exactly like these.
The length is 33" (metal part) thank you
Thumbnail of the uploaded file named 3240 stamped channel
Thumbnail of the uploaded file named wingless top fitting
Thumbnail of the uploaded file named wingless top fitting
Thumbnail of the uploaded file named wingless bottom shoe
A contractor from NY says:
April 11, 2024
What's the best top sash guide to use?
I feel like whoever replaced the guides before did it wrong.
They don't fit well with the balances and the bottom too.
Are they different balances?
or is the bottom supposed to be like that?
I feel like the channel balances should have something on the bottom to either slide in to the window groove or something to prevent it from sliding in.
Thumbnail of the uploaded file named top sash guide
Thumbnail of the uploaded file named underside of sash
Profile picture of Emily
Emily from SWISCO responded:
April 12, 2024

Hey there! Thank you for reaching out to us. You're right, whoever repaired this window appears to have used whatever they had on hand to finish the job. The bad news is that we can only help based on the hardware shown here, which is wrong for the window. 

Are there any identical windows in the house that haven't been repaired? If so, we can use that as a reference. Furthermore, do you happen to know the brand or manufacturer of the window?
33" Series 351 Channel Balance
33" Series 351 Channel Balance
S351-33
$11.52
33" Series 390 Channel Balance
33" Series 390 Channel Balance
S390-33
$11.52
33" Series 350 Channel Balance
33" Series 350 Channel Balance
S350-33
$11.52
Channel Balance Top, Winged
Channel Balance Top, Winged
19-005
$0.74
Winged Channel Balance Shoe, 1-3/32" Depth
Winged Channel Balance Shoe, 1-3/32" Depth
15-004
$0.74
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.