Emily from SWISCO responded:
May 26, 2022
Hi, Sheila. Can you show me a closer picture of the inner spiral tip? I will do my best to assist from there. |
Emily from SWISCO responded:
May 27, 2022
Thanks very much! This looks like a spiral balance for a tilt window such as our 3/8" diameter Series 900 or 5/8" diameter Series 600. Take a look and see which one matches up best to your original hardware. Your balance should also have a colored tip that will indicate what strength option you'll need. |
Emily from SWISCO responded:
May 31, 2022
Since your tip color is faded, you'll need to weigh your sash on a scale and refer to the chart under the product description on the S900-30 product page to determine the appropriate spring strength option for your balance. Our balance has a metal tube instead of plastic but will work all the same. Metal tubes also won't crack as they can stand UV light from the sun. And yes, we recommend our 75-006 tool which will make things easier. Let me know if this helps or if you had any other questions. |