Jasmine from SWISCO responded:
October 30, 2023
Thanks for writing in! You are correct, given that your balances have a double spring and a 29DS 48L stamp, these will need to be custom made assemblies. I would just like to confirm that the length of your metal channel is 30". It would also help to see a photo of the existing balances to ensure we are providing you with the most accurate replacement. Especially given that custom orders are non-refundable and non-returnable. Please let me know if you have any questions. |
Jasmine from SWISCO responded:
October 31, 2023
Thanks for the photos! I am working on getting the order link made up for the (4) requested balances. Although, I would like to confirm one final measurement. The depth of your bottom shoe looks a bit smaller than 1-3/32", however, that could just be because of the way it appears in the photos. Once we've double checked this measurement I'll be able to get that order link forwarded right over to you. Take a look at the diagram below for reference. Please type the measurement out as it is difficult to confirm using the photos of the tape measurer. Comparison of the S380 and S385 balance shoes.
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Jasmine from SWISCO responded:
October 31, 2023
Thanks for confirming this information. I've just forwarded a link with a quote for the (4) requested balances. Although, I do want to make you aware that since your balances have a winged top, they will be assembled with the 19-005 Channel Balance Top. You'll be able to use the provided link to review the quote and place the order for the requested balances. Feel free to reach out with any questions you may have. |