Cranks open, won't fully close

A quick learner from Lake Quivira, KS says:

April 14, 2024

No marking on window frame or cranks. The crank works to open window but clicks and won't "catch" to fully close.

Thumbnail of the uploaded file named image.jpg

Bob from SWISCO responded:

April 14, 2024

Thanks for posting. This looks like either the 39-253LB and 39-253RB Operators, or the 39-438B and 39-439B pair. The difference between these two pairs of operators is explained in the video below. For a new cover and handle that works with either set, see the 39-375 and 39-376, or the 39-451 and 39-452. Let me know if you have any questions.

A quick learner from Lake Quivira, KS says:

April 17, 2024

Thanks! Your response helped. Next question:

Will this handle/cover:

Encore Truth Folding Handle with Cover
Product Code: 39-376

Work with this operator:

Encore Dual Arm Operator, Sill Mount
Product Code: 39-253RB

I think the current cover we have is this:

Encore Truth Operator Cover and Handle
Product Code: 39-452

Bob from SWISCO responded:

April 18, 2024

Yes, the 39-376 is compatible with the 39-253RB. So is the 39-452; it's really a matter of whichever style you prefer.

Encore Dual Arm Operator, Sill Mount

39-253RB

$30.70

Encore Dual Arm Operator, Sill Mount

39-253LB

$30.70

Encore Dual Arm Operator, Sill Mount, Low Profile

39-438B

$38.64

Encore Dual Arm Operator, Sill Mount, Low Profile

39-439B

$38.64

Truth Hardware Track Slider

39-529

$1.20

Encore Truth Folding Handle with Cover

39-375

$11.97

Encore Truth Folding Handle with Cover

39-376

$11.97

Encore Truth Operator Cover and Handle

39-451

$12.05

Encore Truth Operator Cover and Handle

39-452

$12.05

How to Orient a Dual-Arm Operator

VIDEO

WATCH >

Comparing the 39-253LB & 39-438B Operators

VIDEO

WATCH >

Anatomy of a casement window

VIDEO

WATCH >

How to identify casement and awning operators

GUIDE

READ >

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