Custom Balance inquiry

A quick learner says:

Hello

Here is 2 pictures of the window balance i need to replace in my windows. These are from 1999 MW Twinseal Double Hung vinyl. The lenght i need is 29" and 18". 3/8" diameter

Need total

29"-8

18" -2

Let me know any other info I would like to order these Asap

Thanks

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Emily from SWISCO responded:

Hi there!

I'm afraid your photos didn't come through. I'm sorry about that. Can you reupload them for us? 

A quick learner says:
Thumbnail of the uploaded file named CORDLE BALANCES.jpg
Thumbnail of the uploaded file named BALANCE.jpg
Thumbnail of the uploaded file named BALANCE 2.jpg
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Emily from SWISCO responded:

Thank you! This doesn't appear to be a custom order. If this is a tilt window, I would recommend the 3/8" Series 900 spiral balance. We can help with the pivot shoe but we would need you to remove an undamaged version including the written-out thickness and width. 

A quick learner says:
IF YOU CAN JUST ORDER ME
8-29"
2-18"
SERIES 900 SPIRAL BALANCES AND 10 PIVOT SHOES SHOULD DO ME
Profile picture of Emily
Emily from SWISCO responded:

Our department doesn't process orders but you're more than welcome to place an order on our website at your convenience. However, I would need to see an undamaged pivot shoe removed from the window along with the written-out thickness and width in order to identify it. 

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
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How to Identify a Replacement Spiral Balance
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How to choose the proper spiral balance tip color
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How to adjust a spiral balance on a tilt window
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