Do you sell the 20 40 HW CMC 7 balance?

A quick learner from Carlsbad CA says:
Please find for me a replacement for the part below in the picture s
Thumbnail of the uploaded file named 20 4 Balance Stamp
Thumbnail of the uploaded file named Channel Balance Assembly
Thumbnail of the uploaded file named Winged Channel Balance
Thumbnail of the uploaded file named Non-tilt Channel Balance
Profile picture of Jasmine
Jasmine from SWISCO responded:

Thanks for posting! The balance you have is either the S380-21 with a 1" shoe or the S385-21 with a 1-3/32" shoe. The metal channel of these balances are 24". Although, there is a chance the shoe could measure 7/8".

To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe.

You'll need to select the 2040 stamp option.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.