Do you sell these Polaris window parts?

A contractor from Batavia, Ohio says:
I have a polaris window with damaged parts.
Window Coil Balance
Pivot pin

There is no cutout in the window frame to remove the Window Coil Balance

Please advise on repair options
Thumbnail of the uploaded file named Coil Balance
Thumbnail of the uploaded file named Pivot Bar
Profile picture of Lauren
Lauren from SWISCO responded:

Hello, thank you for posting,

Your original pivot shoe has been discontinued, but we recommend reviewing the 15-177 as a replacement option that is compatible with the Series 152 coil springs. Please review the dimensions below to confirm a good fit! If you need assistance with choosing the correct weight option for the coil springs, please provide the weight of the window sash to move forward. 

Alternate image for 15-177
Alternate image for 15-177

If your springs are still in working order, they will be compatible with the new shoe. If a new cover is needed, please review the 15-143 bushing, 15-144 bushing cap and 15-145 support barrel.

For the pivot bar, please review the dimensions of the 26-226 to confirm a good fit! Let us know if you have any additional questions. 

End view of the 26-226 pivot bar
End view of the 26-226 pivot bar

Please review the "cutout method" video I have related on the page for tips on removing the pivot shoe. 

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to replace a window pivot bar
How to replace a window pivot bar
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
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