Do you sell wheels for my slider?

A quick learner from Charlotte, NC says:
I need to replace the wheels on a 30 year old patio sliding glass door.
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Bob from SWISCO responded:

Thanks for posting. I am afraid we cannot narrow down the rollers you need from that label. With rare exception, the only way to reliable identify sliding glass door rollers is to remove the old ones and send us photos. There's too much variation otherwise, even when you know the brand. See the videos below for removal and replacement guidance, as well as how to identify replacements. If you can send us those photos of the roller out of the door, we'll be happy to help from there.

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