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Emily from SWISCO responded:
April 4, 2024
Hello there! Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 7/8" which is what makes it custom. For example, the metal channel should measure 22-7/8" long. Can you double-check that for us? Custom orders are nonrefundable so we'd like to be thorough. |
the metal channel without plastic ends is 22 3\8 long. let me know if you need any other information. Thanks John also need 4 16-002 take out clips.
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Emily from SWISCO responded:
April 10, 2024
I'm afraid our extended travel replacements are only designed in lengths that end in 7/8". You're welcome to try them out but we can't promise the functionality. With that said, I'll email you a purchase link and price quote for (2) balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time and the 16-002 take out clips are not included in this link so don't forget to add your needed quantity to your cart separately. |
