Tom from SWISCO responded:
April 27, 2023
Thanks for reaching out to us. Looks like you need a new top sash guide and face guide. The face guide looks like a match for our 67-026, but you should check our dimensions to ensure that they all match up. I don't recognize the top sash guide at all. You say that it's broken in half, but I'm afraid that's not enough to go off of. I need to see this in undamaged condition. I also need you to show it to me from the front and side. Think of it like a mug shot. Would that be possible? Dimensions for 67-026
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Tom from SWISCO responded:
December 6, 2023
We unfortunately don't sell a face guide in this style in that exact size. Can you please verify which particular dimension is 7/16" instead of 1/2"? Is it the height or the width, using the above diagram as reference? If it's just the height then that may not be a major factor and it should still install in the window normally. I would only be concerned if it were the depth. |