The upper corner part which connects the top frame to the side frame has failed. It is still in the vacinity of where it should be but I'm unable to figure out how to bring the vertical and horizontal (top) frame pieces back together.
The pic doesn't show it well but the problem is connecting the top frame to and side frame back securely together to properly hold the mirror in place.
Please help
Thanks
Lauren from SWISCO responded:
March 8, 2023
Hello, thank you for posting, I am going to have one of our senior experts review your original hardware further. I will be in contact as soon as more information is available. Thank you for your patience! |
Dave Sr. from SWISCO responded:
March 9, 2023
Hello, Looking at the top of the door, you can see that the "hook" on the top side of the roller housing is not engaged into the top rail in the door. I believe it is the roller housing bracket that keeps the door together at the corners. To reattach to get the door back together you might need to lay the door down carefully to work on it. Once the door is removed from the track and carefully laid down, work the hooks of the roller assembly from the door frame. Reset the mirror in the frame and re-hook the top roller assembly. Please let us know if you have any additional questions. |