Help identifying correct model

A home owner from Cedar Key says:
November 15, 2023
Hello, the lenght is 21 inch long. Marking says 2020.
Thank you.
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Jasmine from SWISCO responded:
November 16, 2023

Thanks for posting! Your balance looks like it could be the Series 377 Channel Balance with a 19-018 top guide and a 15-005 bottom shoe. Since yours is 21" you'll need the S377-21 with a 2020 stamp.
A home owner from Cedar Key says:
November 16, 2023
Thank you for your reply Jasmine. Are the 2 clips 16-002 and 16-023 serving the same purpose being just from a different materials? Thanks Martina
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Jasmine from SWISCO responded:
November 16, 2023

Hi Martina,

I'm happy to help. These take out clips do not function the same in the window. They also have different measurements. 

It is best to replace the clip with what is already existing in the window.

I hope this helps!
A home owner from Cedar Key says:
November 16, 2023
Thank you Jasmine. I already placed the order for the balances but have one more question. I need to replace couple of Awning Window Crank Operator. Can you please helo me identify the correct model? Thank you
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Jasmine from SWISCO responded:
November 17, 2023

I'm happy to help! To recommend a replacement for your awning operator, I'll need to see a photo of it removed from the window. I am looking to see a photo of the arm and the gear inside the operator. 

Please let me know if you have any questions.
21" Series 377 Channel Balance
21" Series 377 Channel Balance
S377-21
$9.59
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