Paul from SWISCO responded:
May 17, 2012
Good afternoon, and thanks for the pictures! Before I can recommend applicable replacement hardware, I just need to know a bit more information about these parts.
First, could you give me the dimensions of your top sash guide? It might be easier to get all of them if you remove it from the sash. Could we also see a more detailed picture of its face? I'm having a little trouble seeing some of the more important details, such as hole placement. Again, this may be easier if you remove it from the sash. Next, could I see the bottom plastic attachment of your channel balance from a few more angles? It looks like it may be something like our 15-018, but I can't be sure from this angle. Could you also compare its dimensions to our 15-018? Is the depth 3/4"? If not, what is it? |
Paul from SWISCO responded:
May 18, 2012
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Paul from SWISCO responded:
May 18, 2012
It was my pleasure! Please let me know if you have any other questions.
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