Help with Identifying Window Balancer

A quick learner from Oceanside, CA says:
August 22, 2023

Please let me know which spring I need. 16" in length

Thanks.

Thumbnail of the uploaded file named IMG_6311.jpeg
Thumbnail of the uploaded file named IMG_6313.jpeg
Thumbnail of the uploaded file named IMG_6314.jpeg
Thumbnail of the uploaded file named IMG_6315.jpeg
Thumbnail of the uploaded file named IMG_6316.jpeg
Profile picture of Jasmine
Jasmine from SWISCO responded:
August 23, 2023

Thanks for reaching out! It looks like you have either the S380-16 with a 1" shoe or the S385-16 with a 1-3/32" shoe. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Let me know if it does not match either measurement.

You'll need to select the 1520 stamp.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
16" Series 380 Channel Balance
16" Series 380 Channel Balance
S380-16
$9.34
16" Series 385 Channel Balance
16" Series 385 Channel Balance
S385-16
$9.34
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.