Identify part

A quick learner says:
No manufacturers ID or numbers. If can't id what can we substitute? Is double hung windows, each sash weighs about 20lbs.
Thumbnail of the uploaded file named IMG_20230915_141546.jpg
Thumbnail of the uploaded file named IMG_20230915_141603.jpg
Thumbnail of the uploaded file named IMG_20230915_141538.jpg
Thumbnail of the uploaded file named IMG_20230915_141610.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

From what I can make out, it looks like you may have the 15-159 Malta pivot shoe shown below. If so, we would need to see an intact version of the channel balance that it attaches to removed from the jamb liner to compare to our inventory.

Alternate image for 15-159
Alternate image for 15-159

I can't be sure based on your photos but this shoe is also sometimes used with naked spring jamb liner balances. If that is the case, unfortunately, we would not be able to provide replacement parts for your assembly aside from the pivot shoe but the window manufacturer or a local millwork may be able to help. Also, please note that we do not carry jamb liners in general, only replacement balances such as the types shown here. Thank you. 

Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.