Jeld Wen Slider Lock

A handy person from East Hampton, NY says:
December 14, 2023
Hi -

We have a Jeld Wen sliding door and the knob on the lock broke off. I have attached photos of the piece along with the door where the piece attaches. It appears the piece broke and part of it is still inside the door.

We purchased the home in 2017 so I don't have any info about the sliding door and I could not find any identifying markings on the door other than those that pertained to the glass.

Any help you can give me as to purchasing either the replacement part for the lever or if necessary the entire handle / lock mechanism that would be appreciated!

Thanks

Rich
Thumbnail of the uploaded file named broken-piece.jpg
Thumbnail of the uploaded file named lock-handle-1.jpg
Thumbnail of the uploaded file named lock-handle-2.jpg
Thumbnail of the uploaded file named door-face.jpg
Thumbnail of the uploaded file named PXL_20231209_172533640.jpg
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Bob from SWISCO responded:
December 14, 2023

Hey Rich. This thumb lever looks like our 82-107. Please compare. Now, a possible cause for this lever broken is due to the mortise lock in the door being broken. To test this, try manually throwing the lock with a slotted screwdriver. If it doesn't budge, that's how you know the lock is broken. This lock looks a lot like our 82-265, which uses the 82-249 Keeper. Please compare. 
Multi-Point Mortise Lock with Face Plate, 11"
Multi-Point Mortise Lock with Face Plate, 11"
82-265
$31.70
Sliding Glass Door Multi-Point Keeper
Sliding Glass Door Multi-Point Keeper
82-249
$12.97
Legacy Handle Set, 3-15/16" (1-1/8" to 2-1/2")
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82-089
$41.57
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")
82-086
$49.70
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