I have a Jeld Wen casement window that has an inoperable crank. The crank freely spins . The gears do not connect. The crank mechanism has a stamp reading Pat # 48040.075. That is the only ID information I can find when I removed the sash.
Would someone please call me
Thank you, Daryl
Lauren from SWISCO responded:
June 8, 2023
Hi Daryl, thank you for posting, Unfortunately we are not available through phone for the part identifier. To further review, we will need to see the window open where we can see a bird's eye view of the arm attachment(s). From there we can narrow down our selection to determine the best fit. Thank you! |
Hopefully the photos will be sufficient. Than you so much. Daryl
Lauren from SWISCO responded:
June 12, 2023
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Thank you for your reply. I'll check the measurements later today & confirm my option(s). I will let you know the result.
Daryl
Lauren from SWISCO responded:
June 12, 2023
Great thank you! |
Lauren from SWISCO responded:
June 13, 2023
Hi Daryl, Orders can be placed directly online by adding the item to your cart from the product page or by calling us at (888) 991-1929 to assist with an order. Please let me know if you have any additional questions! |
Lauren, the crank mounted perfectly. Thank you for your expertise! Daryl
Lauren from SWISCO responded:
June 26, 2023
No problem! Happy to hear that we could assist with your repair. Please let us know if you have any future hardware questions. |