Dave Sr. from SWISCO responded:
December 10, 2019
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Dave Sr. from SWISCO responded:
December 11, 2019
Ah, okay. If you still have your strike plate then I'm not sure what the issue may be. It could be a matter of a broken thumb lever. If the stem on the lever is damaged, it may not be throwing the hooks properly. I would remove the mortise from the door and try throwing it manually with a screwdriver to see if it works okay. If not, let me know. |