Casey from SWISCO responded:
February 23, 2024
Hello, We'd be happy to look into this for you but we would need to start by seeing the lock removed from the window so that we can see how it engages with the window linkage. We'll relate a few videos on this page to assist you. Thank you! |
Casey from SWISCO responded:
February 23, 2024
Hello, I agree that your lock is a similar style to the 38-095 but we've related a few locks on this page for you to consider, depending on the fork projection. Review the dimensions below to determine which, if either, is the better replacement for your original.
As for color, neither lock is currently available in black, but I would be happy to look into that possibility for you. I just need to know which lock is a match and I can then check to see what alternate finishes are available. |
Casey from SWISCO responded:
February 26, 2024
Thank you for your patience as we checked on the color options available for the 38-095. It turns out that we can supply this lock in black but it will take about 5-6 weeks for them to come in. We will follow up with you as soon as they are available for purchase. |
Casey from SWISCO responded:
February 27, 2024
Great, we appreciate your patience and please let us know if you have any other questions in the meantime. |
Casey from SWISCO responded:
March 7, 2024
Good news, we have added the black color option to the 38-095 product page, which is now available for purchase. |
Casey from SWISCO responded:
March 8, 2024
We're happy to help and appreciate your business! Just let us know if you need anything else. |