I purchased a home about a year ago that was built in the early 80's. The above photos show the window casement operators. I took the one out that has a broken handle and found it was stamped Truth Hardware. One photo shows to good operator in use in another room and the other obviously is the broken Handle. The broken one had a number on it (30092) on the two short arms.
I would like to buy a handle or two that would fit this. If not maybe a replacement operator.. the two arms attached to the operator handle area measure 10" from pin to pin. The two shorter arms with the number 30092 and attached to the longer arms measure 6" from pin to pin. Finally, the last arm that attaches to window measures 10 1/2" pin to pin.
Also, if possible can you tell me how to remove the cap that is covering the handle and operating arm connections? I tried prying with putty knife and tapping with mallet but wasn't sure if I would break it with harder more pressure.
Thank you,
Tom
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Tom from SWISCO responded:
May 18, 2023
Hello, Tom. I'm sorry to say that the levers aren't sold separately, nor can they be repaired once they break. You will need an all new operator mechanism in each instance. Reviewing your photos, my top recommendation is our 39-070. However I suggest looking over our dimensions just to ensure that the arms are the same size. 
Dimensions for 39-070
As for removing the trim, the process you described is the best method. The video below will show you how we do it. Just note that there is a risk of cracking these if you're too firm, so you have to be careful about that. You want to be gentle, but firm. |
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Tom from SWISCO responded:
May 19, 2023
I can't place an order for you here, but you can place an order on our site at your convenience. We really appreciate your consideration, it means a lot! Best of luck on your project and please let me know if we can be of any further assistance. |
