While tilting our double hung windows in to clean recently the removable black plastic retainer clips on the Pivot Shoes broke in pieces on several windows and cannot find replacements anywhere. Company that installed them is no longer and anywhere that I contact a Trustgard Window contractor, they are not interested or do not sell replacement parts.
I am looking for (12) Pairs of Pivot Shoe Assemblies that will either be a direct replacement for what we have, or a different brand that will work with what we have.
Thank you for any help that you can give me. Been going crazy searching fo rthe last 1-1/2 weeks online with no luck.
Sincerely,
Doug
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Jasmine from SWISCO responded:
July 5, 2023
Hey there, thanks for reaching out! To begin, we do have a replacement for the shoes but I do want to make you aware that the coil spring is not sold as a separate part. Were you looking to purchase the entire assembly? Or were you looking to replace on the shoe and the black plastic piece (what is referred to as a Quick-Tilt TamperLok)? |
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Jasmine from SWISCO responded:
July 6, 2023
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