Casey from SWISCO responded:
June 15, 2022
Hello, We'd be happy to help but we would need to see one of your locks removed from the window to determine how it engages with the internal window linkage. Thank you! |
Casey from SWISCO responded:
June 15, 2022
Unfortunately, the outside of the lock doesn't tell us how it works internally, so we do have enough information to narrow down your options but you're welcome to look through our selection here in the meantime. If you could open one of the windows that use this lock and show us as much of the internal linkage as possible, that may help us point you in the right direction but you will ultimately need to remove the original lock to replace it. |