Emily from SWISCO responded:
October 26, 2023
Hello there! Thank you for reaching out to us. I can't ID what you have here just yet. I would need to see this balance, in undamaged condition, removed from the window along with any attachments. Would that be possible? |
Emily from SWISCO responded:
October 27, 2023
Great, we will be here to help! |
Emily from SWISCO responded:
October 31, 2023
We're almost there! I'm not able to ID this just yet. Can you show me a photo of the clip attached at the end of the cord? It may also be helpful to see the pivot shoe. |
Emily from SWISCO responded:
November 7, 2023
Thanks so much for the additional photos! My recommendation is the Series 770 channel balance. This anchors to the pivot shoe with a different clip than the one shown here but it should still work. However, you'll need to weigh the window sash on a scale to determine the accordant stamp option. If you need a new pivot shoe, start by taking a look at our 15-129, 15-135, 15-152, 15-167, or 15-179 depending on the dimensions of the old one. |
Emily from SWISCO responded:
November 8, 2023
No problem, this thread will remain open for your review. |