Missing part on window

A quick learner from Palm Coast Florida says:
February 13, 2023
Hi,
I just received my window sash for the double hung window (thank you); went to install it and realized that there are parts broken and missing on window itself (the one that slides up and down) and is supposed to catch on the sash on the way down. I have it circled in blue. This picture was taken from another window in the house.

Thanks for your help!
Alexander
Thumbnail of the uploaded file named Window Part Picture.JPG
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Emily from SWISCO responded:
February 14, 2023

Hey, Alexander!

It sounds like you need a new top sash guide. We'd be happy to help but we would need to see an undamaged version removed from the window to compare to our inventory. 
A quick learner from Palm Coast Florida says:
February 14, 2023
Hi All,
I managed to piece together the broken pieces and figured it out. It's the Channel Balance Guide Pair part number 18-178. I placed my order earlier this morning. Thank you for your effort Emily. Much appreciated.

Alex
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Emily from SWISCO responded:
February 14, 2023

I'm glad you found what you needed for this repair. And thank you for your order, of course! We really appreciate it. Let me know if I can be of further help! 
Channel Balance Guide Pair
Channel Balance Guide Pair
18-178
$2.57
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