Tom from SWISCO responded:
October 21, 2011
Thank you for sending us all of your images, Gordon; we were able to identity each of your balance replacements.
You've stated all of your balance attachments are the same. We have identified your Top Balance Shoe as the 19-002 and your Bottom Shoe as the 15-002. This combination is our Series 351 Channel Balance. Here are the Swisco part numbers: #1 S351-23 (2240) #2-A S351-23 (2230) #2-B S351-24 (2320) Note 1" taller #3 S351-24 (2330) #4 S351-24 (2330) #5 S351-24 (2330) #6-A S351-23 (2220) #6-B S351-24 (2330) Note 1" taller #7-A S351-18 (1720) Note 1" taller #7-B S351-17 (1640) #8 S351-17 (1640) #9-A S351-18 (1740) #9-B S351-18 (1720) #10 S351-12 (1120) #11 S351-17 (1640) Look at #7-B and #8 #12-A S351-18 (1720) #12-B S351-18 (1740) |
Tom from SWISCO responded:
October 21, 2011
Gordon,
It's not the balance attachments that are different lengths, it is the channel portion of the balance that is different lengths. Once you go to the product pages you can see the price of each balance. Your order total (including shipping) can be calculated before you checkout. |
Tom from SWISCO responded:
October 26, 2011
You should have the same size length balances in your window; the two balances should not be different lengths.
We believe someone may have cut your balances at one point. Here are the corrected balance lengths: #1 S351-23 (2240) #2 S351-24 (2330) #3 S351-24 (2330) #4 S351-24 (2330) #5 S351-24 (2330) #6 S351-24 (2330) #7 S351-18 (1720) #8 S351-17 (1640) #9-A S351-18 (1740) #9-B S351-18 (1720) #10 S351-12 (1120) #11 S351-17 (1640) #12-A S351-18 (1720) #12-B S351-18 (1740) |