NVR Casement Window Hardware Replacement Parts

A quick learner from Avon, Ohio says:
August 15, 2023
The crank operator and hardware are stripped and no longer operational. It is Ryan home built in 2002. I am looking to replace the crank operator and hardware, but cannot locate the proper replacement parts. Included in the photos is the mfr. label and I think the crank is a "Truth" model? I tried looking for replacements at a big box, but cannot locate any. The closest I came to it had a plastic bushing on the end of crank arm instead of the metal one on the original. Any assistance would be appreciated.
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Thumbnail of the uploaded file named Window 2.jpg
Thumbnail of the uploaded file named Window ID.jpg
Thumbnail of the uploaded file named Crank 1.jpg
Thumbnail of the uploaded file named Crank 2.jpg
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Casey from SWISCO responded:
August 16, 2023

Hello,

Your operator reminds me of an old-style version of the 39-365 shown below. We also offer the 39-366 opposite-handed version. Take a look and review the dimensions to determine if this could work for your repair. 

If you need hinges as well, I would recommend starting with the 36-048. Thank you!

Alternate image for 39-365
Alternate image for 39-365
9-1/2" Single Arm Operator, SS Roller
9-1/2" Single Arm Operator, SS Roller
39-365
$30.99
9-1/2" Single Arm Operator, SS Roller
9-1/2" Single Arm Operator, SS Roller
39-366
$30.99
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
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