Need a replacement for old sash channel balance 2240

A quick learner from Chicago says:
September 15, 2020
Our old broken sash channel balance is 23 inch long with special attachments at both ends. It is almost the same at your S710-23 model but with different winged channel balance shoe. In your S710-23 fully assembled model, it has 15-003 shoe attached, but our model needs 15-081.

Do you sell the S710-23 model with 19-009 as the top guide while 15-081 as the shoe attachment. How can I make the purchase?

BTW, the stamp number on our channel balance is 2240 BSI.

Many thanks!
Thumbnail of the uploaded file named 20200915_100823.jpg
Thumbnail of the uploaded file named 20200915_100746.jpg
Thumbnail of the uploaded file named 20200915_100815.jpg
Thumbnail of the uploaded file named 20200915_100806.jpg
Thumbnail of the uploaded file named 20200915_100854.jpg
Profile picture of Bob
Bob from SWISCO responded:
September 18, 2020

Thanks for posting. We can custom make balances for you that have the Acorn 19-009 Top and 15-081 Bottom attached without issue. I just sent you an email with a custom link attached to order a pair of these 23" balances, stamped 2240. Let me know if you have any questions prior to placing your order. 
Channel Balance Shoe, Acorn
Channel Balance Shoe, Acorn
15-081
$1.45
Channel Balance Top, Acorn
Channel Balance Top, Acorn
19-009
$1.44
23" Series 710 Channel Balance
23" Series 710 Channel Balance
S710-23
$11.30
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.