Casey from SWISCO responded:
November 23, 2022
Hello, We'd be happy to look into this for you but we would need to see the fittings attached to the ends of your balance fully removed from the window to compare to our inventory. See our video below to assist you with the removal process. Thank you! |
Casey from SWISCO responded:
December 5, 2022
Thanks for getting back to us. It looks like you have either our S351-24, with a 15-002 bottom attachment, or S390-24, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 2320 spring strength option for your replacement balances. You will use the stamp code on your smaller balance to choose the corresponding strength option. Thank you! Comparison of the S351 and S390 balance shoes.
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Casey from SWISCO responded:
December 5, 2022
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