Need ordering numbers for two windows

A home owner from Roseville, California says:
Window 1:
28" L metal part only
one half inch width
One side of window marked 27 3 CALDWELL GM
Other side barely readable CALDWELL GM (other numbers not visible)
Window 2 (same as Window 1):
same as above except:
One side marked 27 8 Caldwell FM
Other side not visible
Thumbnail of the uploaded file named IMG_2233.jpg
Thumbnail of the uploaded file named IMG_2234.jpg
Thumbnail of the uploaded file named IMG_2236.jpg
Thumbnail of the uploaded file named IMG_2237.jpg
Profile picture of Lauren
Lauren from SWISCO responded:

Hello, thank you for posting,

Your balance resembles the S350-28 channel balance. Please review the overall style to confirm. As for the stamps. The 27 3 translates to a 2730 stamp option that can support a 13 to 19 pound window sash. I recommend weighing the window sash to confirm that the window sash falls into this range. 

We do not have a stamp that translates from the 27 8 stamp. To further review, are you able to provide the weight of the window sash? The sash will need to be removed and weighed on a bathroom scale. Thank you! 

A home owner from Roseville, California says:
Hi, thanks for quick reply. Sash weighs 17.3 lbs, within the limits of the 2730 option on S350-28. All other measurements look ok. I guess I'm good to go. thanks for your help.
Profile picture of Lauren
Lauren from SWISCO responded:

No problem! Let us know if you have any future hardware questions. 

How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.