Paul from SWISCO responded:
February 21, 2023
Hello! This part is called a face guide and its purpose is to stabilize the sash by helping keep it in place. It's basically meant to prevent any wobble or sudden movement. And they are replaceable, yes! We have the 67-014 which is smaller than the original PGT guide but we've found it works well for the PGT windows. Look over the specifications and see what you think. When it comes to the installation, I recommend you use two flat-blade screwdrivers and slide an inch into the gap so as to pry the frame away from the window without leaving visible scratches. |