Non Tilting Double Hung Repair

A quick learner from Connecticut says:
August 17, 2023
This house was built in 1988 and the windows are original. There are no mfg markings. The window do not stay open as the cords have come off. I don't want to tear them apart until I am sure I can get repair parts. I did not see anything like these windows on your sight. Can I retrofit any parts you sell ?
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Casey from SWISCO responded:
August 18, 2023

Hello,

The fitting at the end of the pulley cord reminds me of the 15-159 Malta pivot shoe at first glance. Take a look and compare the specifications below to an undamaged version. Thank you! 

Alternate image for 15-159
Alternate image for 15-159
Pivot Shoe, Malta
Pivot Shoe, Malta
15-159
$2.94
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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