Hello
I received order number 2125720 for parts 39-187 and 39 105 I have replaced these parts on another window in previous years and still is working well .
this one i replaced and the retainer clip keep slipping off even after i lock in place i crank window in a few times and it slips and i have to do it again just does not seem to stay clipped so used the extra clip i ordered and it did the same thing . Is there a smaller clip or something I can use to keep if locked on to the window ? I have gone under the window outside and can see the clip is locked into place but still works its way off the peg any suggestions would be helpful
Thank you for your help
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Dave Sr. from SWISCO responded:
August 9, 2023
Thanks for reaching out to us. I'm wondering if it is your sash bracket attached to the sash that could be worn. Take a look at your sash bracket to see if that could be the issue. You're also more than welcome to show us some photos! |
