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A quick learner from Portland Or says:
February 15, 2024
Hello looking for a prompt response. The metal Chanel measures 14" not including any end clips
Thumbnail of the uploaded file named 13 5 Balance Stamp
Thumbnail of the uploaded file named Winged Bottom Shoe
Thumbnail of the uploaded file named Balance Top Guide
Thumbnail of the uploaded file named Channel balance Shoe
Thumbnail of the uploaded file named Balance Top Guide
Profile picture of Jasmine
Jasmine from SWISCO responded:
February 15, 2024

Hey there,

Thanks for writing in! It looks like you have either the S380-14 with a 1" shoe or the S385-14 with a 1-3/32" shoe. 

To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe.

You'll need to select the 1350 stamp option.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Portland Or says:
February 15, 2024
Thank you the 1350 option seems like that is for a pretty heavy window. This window I am working with was only a few lbs it seemed.

Are you sure 350 is the best?
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Jasmine from SWISCO responded:
February 16, 2024

Yes, I am sure. Your balance is stamped with a 13 5, which would be the 1350 stamp option on our balances. 

The recommended option will support a sash weighing 12 to 15lbs.

I hope this helps!
14" Series 380 Channel Balance
14" Series 380 Channel Balance
S380-14
$9.34
14" Series 385 Channel Balance
14" Series 385 Channel Balance
S385-14
$9.34
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