Pella vinyl replacement window broken spring mechanism

Hello,

Your channel balance resembles the S795-16 (16C) with the 15-198 pulley clip and 15-194 T-lock shoe attached. We can supply these balances but it will need to be a custom order since none of our stock balances come with this configuration. We'll just need to confirm the number of balances you need, with the minimum being two, to send over an order link and price quote. Thank you! 

Profile view of 15-198

Detail of 15-198

Alternate view of 15-194

Alternate view of 15-194

Thanks for getting back to us. Your hook does resemble the 15-198 hook, though it may be a slightly older style. This is a pretty basic part that only needs to install in the jamb cutout. We'll just need to confirm the number of balances that you need to send over an order link and price quote. 

Great, we just sent over an order link and price quote for the balances you requested. Take a look and let us know if you need anything else. Thanks for posting.