Pennco Inc. window part

A quick learner from USA says:
March 28, 2024
Hello,
Please see attached part that I need, and additional picture of window. The ID on the side of the part is (12/2) UNIQUE 27-C-30

thank you
Thumbnail of the uploaded file named Unique1.JPG
Thumbnail of the uploaded file named Unique2.JPG
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Tom from SWISCO responded:
March 28, 2024

Hey there! I am very familiar with your balance. This is an older style design that is unfortunately not made anymore, but the good news is that we can custom make you a new assembly that works the same exact way. It will replace your original with no issue.

Before we go any further, though, I'll need a bit more information from you. To start, can you tell me the length of the metal channel? It should be 28" but I want to be 100% sure. Can you also tell me the exact weight of the sash, down to the ounce? This is the glass panel that your balances support. Lastly, how many of these did you need altogether?

Once I have that data, I can email you a purchase link and price quote that you can use to place an order on our site.
A quick learner from USA says:
March 28, 2024
Wonderful....I will have my handyman confirm. Get back to you. Catherine
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Tom from SWISCO responded:
March 28, 2024

Sounds good! We'll be here to help whenever you get that data.
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