Jasmine from SWISCO responded:
April 10, 2023
Thanks for reaching out. Given the shape of the plastic cam in your pivot shoe, I'll need to see a photo of the existing pivot bars in your window. There are a few possible replacement shoes I can recommend but I am concerned that your pivot bar will not be compatible with our shoe. Are you able to provide photos of your pivot bar? |
Jasmine from SWISCO responded:
April 13, 2023
Your pivot shoe looks like an older, discontinued shoe that is no longer made. I suggest using our 15-045 pivot shoe. Compare the dimensions to your existing shoe to confirm that this will be a fit for your window. Dimensions for 15-045
We have your old pivot bar in stock, which is part 26-424 however, it would not be compatible with the recommended pivot shoe. You'll need to use the 26-297. Look over the dimensions to confirm the installation hole measurements. This should work fine as a replacement in your window. Alternate image for 26-297
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