Pivot shoe

A handy person from Charlotte says:
I recently bought 14 pieces of the item number 15-046 but this is 1-1/4 I need some like 7/8 or 1"

Can you help me with that, I need it as soon as possible

Thanks


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Emily from SWISCO responded:

Thanks for reaching out to us. It looks like the 15-046 is what you're showing here. Can you upload some photos of your old pivot shoe preferably removed from the window? The 15-045 measures 1" wide but I can't be sure this is what you need without photos. 

A handy person from Charlotte says:
Thanks for answer

I think that is 7/8
This is the picture for the old ones but I can replace for a new system that I bought with you


I could pay express shipping because I need it with urgency

Thank you
Thumbnail of the uploaded file named IMG_4315.jpeg
Thumbnail of the uploaded file named IMG_4314.jpeg
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Emily from SWISCO responded:

We don't sell a pivot shoe that measures 7/8" thick, unfortunately. Looking at the shoe shown here, the Series 795 would be a better match for the balances as long as the old spring diameter is 1/2". We always recommend sticking with the original hardware that the window was designed to use. 

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