Plygem window parts

Hi there!

Thank you for reaching out to us. We should be able to help with this. I just can't identify what you may have here just yet. Can you show me a photo of the attachment or shoe that goes with this balance? 

I'm afraid this information from PlyGem doesn't help us with the identification process. In the hardware industry, there are many types of "shoes". It is basically a type of attachment that usually engages with a pivot bar. Is there an identical window in the house? If there is, we recommend checking it for an intact shoe attachment. 

We won't be able to identify your balance without that attachment or shoe, unfortunately. I recommend thoroughly inspecting the inside of the window track to see if it may have fallen to the bottom. 

These photos are a huge help, thank you! 

We can definitely supply this balance, but it will have to be a custom order due to its unique construction. To summarize, what you have here is a Series 795 balance, but with a few key differences.

• Yours has a hook at the top, rather than the more standard screw tab
• Yours has a 39H heavy duty stamp option, indicating a spring calibrated for a heavier load than normal.

Thankfully, we have everything we need to get started. Please give us a little time to look into the availability of this configuration and I'll get back to you ASAP with a price quote and purchase link. You can use that to place an order on our site as normal, once we have it.

Okay, we're good to go on our end. What I'll do now is email you that purchase link, which will allow you to add 2 of these to your cart. They'll be made to the specifications outlined above.

If you wanted to make any changes, or if you just had any questions in general, please feel free to reach out.