Replacement Balance ID

A home owner from St Paul says:
Vinyl therm window pre 1992.
22" end to end
Number 2030R I think
Do you have this?
Thumbnail of the uploaded file named image.jpg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. Please double-check the metal channel length. Be sure not to include the nylon fittings on either end in the measurement. I believe it should come out to 21". If so, you likely have either an S351-21 or S390-21. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement. See the diagram below for reference. Compare both balances with your old hardware to determine what you need. In either case, for a stamp option choose 2030.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.