Replacement Rollers

A quick learner from Las Vegas, NV says:

Hello. Glad I found your site.

Having trouble finding replacement rollers for my patio sliding glass doors purchased in 2001.

I was told the rollers previously purchased from Lowes were the correct size but unfortunately still doesn't. Visually they look the same but as you see in my attached photos, the width must be less then 11/16 as they will not push up high enough to allow screw to fasten.

Hopefully you can help me find the correct size or explain what I may be doing wrong.

Thank you.

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Emily from SWISCO responded:

Hi there!

I recommend you have a look at our 81-164 roller. This is still a bit different from what you show here but look over our dimensions and compare them with yours to see if they match what you need. 

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Alternate image for 81-164
A quick learner says:
I received my order and tried to install on my patio doors over the weekend. Unfortunately the item did not fit properly.

Although the size sent look almost identical there are certain parts that appear to prevent it from fitting properly in place in order to reach screws.

Notice the 3 rivets on the top of the swisco item. These bulging rivets prevent it from being push up high enough the doors slot.

Not sure if you have a closer to original item based off these photos in stock
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Emily from SWISCO responded:

I'm afraid our 81-164 is our best match for your roller, unfortunately. If the dimples are all that's getting in the way, they can be ground down. Just note, items that are modified this way cannot be returned for a refund. 

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