Replacement balancers

Hello! If you have confirmed that you need the 16" length for the Series 745, then you want to choose a 15.25-4 option for your sash weight. You can actually see a chart on the S745-16 store page that tells you how much weight each option is designed to support.

The plastic piece is called a top sash guide. Yours looks like our 18-110, though you should review the dimensions we show on this product's store page to confirm they align.

Hello, Dee. I don't think I requested any other information, unless you spoke to someone other than myself. I made my recommendations to you in my prior response. Is there anything about those recommendations that you weren't sure about?

Thanks for clarifying. I thought you had already decided that you needed the S745-16 for your window, as per the person you had look at your window. I didn't know the exact size was still in question. If it is, then seeing that unrelated stamp unfortunately doesn't tell me anything.

If you aren't sure that you need the 16", then let me know and I will do my best to walk you through it.