Emily from SWISCO responded:
November 14, 2023
Hello there! We can certainly help with this. It will just need to be a custom order since we don't have a stock balance that uses the same top fitting as yours. Can you confirm the length of the metal channel? It should be 24" long which excludes the fittings. I'd also like for you to measure the bottom fitting as shown below and tell me what you find. Lastly, can you tell me the number of balances you'd like to replace? Comparison of the S351 and S390 balance shoes.
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